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Customer Experience Quality & Improvement Lead

Handle Recruitment

IR35 not stated
Day rate
£400–£480/day
Location
London
Contract length
6 monthsStarts as soon as possible
View original advert (opens in a new tab)Calculate take-home

Take-home a year, roughly

Outside IR35
£63,698
Inside IR35
£59,453

At £440 a day for 220 days, 2026/27 tax rates.

About this contract

Design and implement quality assurance, knowledge management and complaints handling frameworks for a customer service organization. Six-month London contract focused on process improvement, team adoption and handover. Senior business analyst skills required.

Key details

Security clearance
None stated
Company
Customer service organization
Sector
Other
Posted
6 days ago

Skills

Where it's advertised

Apply through the original advert. IR35 status is as stated there: always confirm it with the hirer.

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